911 stickers
Does the sticker call 911 automatically?
No. Tapping brings up 911 on the phone’s dialer. The person presses Call to connect. This prevents accidental calls.
Which phones work?
iPhone XS and newer (screen on), and most Android phones with NFC turned on. Older iPhones need the NFC reader in Control Center. Metal or very thick cases can block NFC.
Does it need a battery, app or internet?
No. The number is stored on the sticker’s chip. It works offline and never needs charging.
Can someone reprogram my sticker?
No. Every 911 sticker is permanently locked after programming.
How do I test it?
Tap it and confirm the phone shows 911 ready to dial — then cancel. Please never place a test call to 911.
Does it work outside the US?
Our stickers are programmed for 911 (US and Canada). Contact us about other emergency numbers.
Practice 911
What is Practice 911?
A training phone line where kids practice a 911 call with a friendly AI practice dispatcher. It is not an emergency service.
How do I activate my practice calls?
Scan the QR code on your kit’s welcome letter with the phone your kids will use, or go to smarttaptags.com/activate and enter your kit code.
How many practice calls do I get?
Each kit includes 5. Calls under 20 seconds don’t count. You can buy more any time.
Are calls recorded?
No. We keep only the date, length and practice scenario of each call.
What if my child is having a real emergency during a practice call?
The practice helper is instructed to stop immediately and tell your child to hang up and call 911. We email you so you can check in, and the call never uses a credit.
What information do you collect about my kids?
Only first names you choose to enter (used for certificates), and the phone numbers you register. See our Privacy Policy.
Orders
How fast do you ship?
Orders ship within 2 business days by USPS. Free shipping on orders over $50.
Can I return a kit?
Unopened items can be returned within 30 days. See Shipping & Returns.