This policy explains what we collect when you shop at smarttaptags.com, activate Practice 911, or tap a Smart Info Tag.
Information we collect
- Orders: name, email, shipping and billing address, and order details. Card payments are processed by Stripe; we never see or store full card numbers.
- Practice 911 activation (from a parent or guardian): parent name, email, the mobile number(s) registered for practice, optional children’s first names, consent date, and text-message preference.
- Practice calls: the date, length and practice scenario of each call and the registered number it came from. We do not record calls or keep transcripts.
- Smart Info Tag taps: the time of the tap and the device type (iPhone, Android or other). We do not store IP addresses for tag taps. Tap logs are deleted after 90 days.
- Contact and quote forms: the information you type in.
Children’s privacy
Practice 911 is designed to be used by children under a parent’s supervision. We collect children’s information only from a parent or legal guardian, with their consent, and only what is needed: first names for certificates. Practice calls are not recorded. A parent can review, change or delete their children’s information at any time in My Account → Practice 911, or by contacting us.
How we use information
- To fulfil orders and provide Practice 911
- To send order emails and, if you opt in, Practice 911 text messages (reply STOP to opt out)
- To answer your questions
- To prevent fraud and abuse
We do not sell personal information and do not use it for third-party advertising.
Service providers
We use service providers to run the store and Practice 911: our web host, Stripe (payments), an email delivery service, a text-message provider, and a voice-AI provider that powers the practice dispatcher. They may process information only to provide their service to us.
Your choices
You can view and update your account at any time, unsubscribe from texts by replying STOP, and ask us to delete your account and associated data through our contact form.
Last updated: November 2026.