Practice 911
Kids practice a real-feeling 911 call with Murray’s friendly practice dispatcher — so if the day ever comes, they already know what to say.
How Practice 911 works
- Activate your kit. Scan the QR code on your welcome letter with the phone your kids will practice on. Register the number and your kids’ first names.
- Tap the Practice sticker. Your child taps Murray (the sticker with the headset) with that phone and presses Call.
- Practice the call. A calm, kid-friendly practice dispatcher runs a pretend emergency — a kitchen fire, Grandpa fell, a friend’s allergic reaction — and asks the questions a real dispatcher would.
- Earn a badge. After the call, hand your child a 911 Ready badge and print their certificate from your account.
Every kit includes 5 practice calls — one each for up to five kids, or several tries for one. Add more calls any time.
Safety first
- The practice dispatcher always says it is Practice 911, not real 911.
- If a child describes something that is really happening, the practice helper stops and tells them to hang up and call 911 right away — and we let you know.
- Calls only work from phone numbers a parent registered, after giving consent.
- Practice calls are not recorded. We keep only the date, length and practice scenario.
- The Practice sticker looks completely different from the red 911 sticker, so kids can tell them apart.
Practice 911 is a training line only and is not an emergency service. In a real emergency, call 911.
Earn your 911 Ready badge
Visit Practice911.com for tips on teaching kids their address and when to call 911.